Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a new sweepstakes casino we should look at? Here's how to reach the Sweepstakes Casinos team.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can take a little longer during busy periods. Please include the name of the operator or page you're referring to if your message relates to a specific review — it helps us track down the details faster.
What we can help with
- Corrections or updates to information about a listed sweepstakes casino, such as a change to its available states, welcome offer, or redemption terms
- Suggestions for a new sweepstakes casino to review, including ones not yet on our list
- General feedback on how we present our comparisons, ratings, or rankings
- Questions about how we cover sweepstakes and social casino platforms, including our approach to the Gold Coins and Sweepstakes Coins model
- Reports of outdated links, incorrect offer details, or broken pages
What we can't do
We're an independent review and comparison site, not a customer support channel for any of the operators we cover, including Crown Coins, Spinblitz, Lone Star, Free Spins, SplashCoins, MegaBonanza, Spree, Blitzmania, Card Crush, or SweepKing. If you have an issue with an account, a coin purchase, a prize redemption, or identity verification, that has to go through the operator directly — check the support section or terms of service on their own site, since we don't have access to individual accounts and can't intervene in disputes.
Similarly, we can't offer legal advice on whether a particular platform is available or permitted where you live. Sweepstakes casino availability varies by state, operators set their own eligibility rules, and laws in this space change fairly often. If you're unsure about your own situation, the operator's terms and conditions — or your state's consumer protection office — are the right place to check.
Before you write in about a specific offer
Welcome offers, Gold Coin packages, and Sweepstakes Coin bonuses change from time to time, and the terms attached to them — minimum age, eligible states, redemption thresholds — sit with each operator rather than with us. If something on one of our pages looks out of date, telling us the offer you saw and where you saw it helps us verify and correct it quickly. We don't guess at figures or reinstate claims we can't confirm, so a specific pointer is more useful to us than a general "this seems wrong."
Feedback that shapes our coverage
Reader input genuinely feeds into how we maintain this site. If you've tried signing up to a platform we cover and the experience didn't match what we described — whether that's the size of a daily reward, how a leaderboard event worked, or how straightforward verification turned out to be — we want to hear about it. We don't test or fund accounts ourselves, so reader reports are one of the ways we keep listings current between our own research updates.
If your message is about responsible play, or you're concerned about your own gaming habits or someone else's, our Responsible Gambling page has resources worth reading first. For background on how this site is run and what we do, see our About Us page, and our Terms and Conditions cover the legal basis on which we publish this content.
A quick note on response times
We're a small editorial team covering a fast-moving space — new sweepstakes casinos launch, offers get refreshed, and state eligibility lists shift more often than in most other industries. That means we prioritise messages that help us keep information accurate over general enquiries. If you don't hear back right away, it's not that your message was ignored; it's queued alongside everything else that needs attention that week.